Frequently Asked Questions
WHEN DOES SOUNDSCAPE FESTIVAL TAKE PLACE?
Soundscape Festival will take place on Saturday July 26th and Sunday July 27th, 2025. Two days of pure joy in a pleasure focused and safe environment. Let yourself guide by your own experience and see it unravel to its fullest form.
WHERE IS SOUNDSCAPE FESTIVAL LOCATED?
We're looking forward to welcome you at our festival. The serene surroundings of Lifepark Istanbul, nestled within nature, provide the perfect setting for the Soundscape Festival 2025 edition.
Location: Life Park Istanbul, Istanbul, Turkey
WHAT ARE THE OPENING HOURS?
July 26th, 2025
Door Open: 12:00
Close: 01:00
July 27th, 2025
Door Open: 14:00
Close: 01:00
HOW CAN I BUY A TICKET?
You can purchase your ticket by clicking the"Tickets"button on the homepage of this website.
I LOST MY TICKET. WHERE CAN I FIND IT?
You can reach us via the email address you used to place the order at Biletino or through the 'CONTACT' section on the website.
IF THE TICKET CATEGORY I WANT TO PURCHASE IS SOLD OUT?
If you want to be part of the Soundscape Festival spirit and be a part of this world for two days, we recommend you act quickly. If your desired ticket category is sold out, don't forget to set your alarms for the opening of new categories to secure your ticket!
WHEN WILL THE LINEUP BE ANNOUNCED?
The first names have been announced! Exciting new names will be revealed within April.
IS SOUNDSAPE FESTIVAL FOR YOUNG AND OLD?
Soundscape Festival is an 18+ event.
IDs will be checked without exception, so don’t forget to bring your driver’s license, ID card, or passport.
ENTRANCE
IN=IN
OUT=OUT
Our policy is IN=IN OUT=OUT, so do not leave the festival grounds unless you're sure you want to go home
IS THE FESTIVAL ACCESSIBLE FOR PEOPLE WITH DISABILITY?
The festival has several paved paths that are wheelchair-friendly. The ground of most of the stages is paved. However, one must be careful when it rains. The ground can get soggy making some stages difficult to access. Please email info@genericmusic.net so we can make sure you receive a special pass that gives you access to the festival backstage with hardened pathways. We will also provide an attendant to take you to each stage.
WHAT’S THE DIFFERENCE BETWEEN THE DIFFERENT TICKET FLOWS?
Tickets will be released in different flows (waves). The sooner you buy your tickets, the lower the price!
WHEN WILL TICKETS BE AVAILABLE FOR SALE?
Tickets are currently on sale. If you have purchased a ticket for the festival, it will be possible to upgrade your ticket to a different category. You can complete your ticket upgrade process either by emailing info@genericmusic.net or at the ticket sales point at the festival entrance.
WHAT’S THE DIFFERENCE BETWEEN A GENERAL AREA TICKET?
With your Backstage ticket, you will receive some extras. More details and tickets will be announced soon.
If you have any questions, please don't hesitate to contact us at info@genericmusic.net
ARE THERE SHUTTLE BUSES TO THE FESTIVAL?
Yes! You can visit here for transportation information and bus details.
CAN I HAND OUT FLYERS FOR MY OWN EVENT AT THE FESTIVAL?
No it's not allowed to hand out flyers because we want to take our ecological responsibility seriously.
WELLBEING POLICY
GENERAL INFORMATION
We absolutely do not condone the use and possession of illegal substances at our festival. Our intention is not to judge, but to take precautions to prevent things from going wrong. Those found to be using or possessing illegal substances at the Soundscape Festival will be removed from the event and blacklisted.
NOT FEELING WELL?
If you or your friend aren't feeling well, please go directly to the First Aid stand or the area where the ambulance is waiting. Remember that they are experienced and trained to help you.
RULES & LEGAL PROCEDURES
Possession of illegal drugs is prohibited. We work together with the police, who will be present at the festival to take the necessary steps when using openly.
VOLUNTEERS
We appreciate your willingness to contribute to the magic of the Soundscape Festival as a volunteer! Please follow these simple steps to join our volunteer team:
Send an email expressing your interest to: info@genericmusic.net
Include "Volunteer Inquiry - [Your Name]" in the subject line.
Briefly introduce yourself and mention any relevant skills or experiences you possess in the body of the email.
Our Volunteer Coordinator will get back to you with further information and available opportunities. We look forward to having you join us to make the Soundscape Festival an unforgettable experience!